Privacy Policy

The Starkey Headsets has created this privacy statement in order to demonstrate our firm commitment to privacy. We have made a commitment to meet the strict requirements regarding how we treat your information. The following discloses our information gathering and dissemination practices for

Our Commitment To Privacy Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

The Information We Collect. This notice applies to all information collected or submitted onThe Starkey Headsets website. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are:

ORDERING PRODUCTS - When ordering from The Starkey Headsets, the following information is required:

  • Name - We use this information to send you your order, and to address you with information or questions regarding your order.
  • Billing Address - We use this information to send you your order if you have requested that your order be sent to your billing address. In addition, your billing address is used to verify your credit card information to prevent fraud.
  • Phone Numbers - We use this to call you if there is any problem or concern with your order.
  • Ship-to Name and Address - If you are sending products to an address different than the billing address, the information collected is used to direct shipments to the appropriate destination.
  • Credit Card Information - This information is used only to charge your credit card for the orders you submit to us.
  • E-mail Address - Your e-mail address is used to send you information regarding your order, and to send you promotional information, news and information regarding products and offers available at The Starkey Headsets. Your e-mail address is NEVER shared, sold, or given to any third party. Anyone may remove themselves from our email lists simply by unsubscribing online, or sending a request to

RECEIVING OUR NEWS AND NOTIFICATIONS - You must submit your e-mail address to subscribe to our news (including but not limited to daily news feeds, newsletters, alerts and notifications such as product, category and reminder e-mails, as well as third party automated customer retention e-mails). Your e-mail address is NEVER shared, sold, or given to any third party for their marketing use. Your subscription can be cancelled by sending a request to

COOKIES We use a number of different cookies on our site. If you do not know what cookies are, or how to control or delete them, then we recommend you visit for detailed guidance. The list below describe the cookies we use on this site and what we use them for. Currently we operate an 'implied consent' policy which means that we assume you are happy with this usage. If you are not happy, then you should either not use this site, or you should delete the cookies having visited the site, or you should browse the site using your browser's anonymous usage setting (called "Incognito" in Chrome, "InPrivate" for Internet Explorer, "Private Browsing" in Firefox and Safari etc.)

First Party Cookies
These are cookies that are set by this website directly.

Google Analytics: We use Google Analytics to collect information about visitor behavior on our website. Google Analytics stores information about what pages you visit, how long you are on the site, how you got here and what you click on. This Analytics data is collected via a JavaScript tag in the pages of our site and is not tied to personally identifiable information. We therefore do not collect or store your personal information (e.g. your name or address) so this information cannot be used to identify who you are. You can find out more about Google's position on privacy as regards its analytics service at:

Affiliate Tracking: If you land on our website by clicking a link from a different website that uses The Starkey Headsets affiliate code, we will log the identity of the site that referred you to our site for the purpose of crediting the referring website with a sale if you make a purchase at The Starkey Headsets We do not log any personal information. Our websites runs shopping cart software and cookies that are used to store basic data on your interactions with Starkey Headsets, and whether you have logged into Starkey Headsets. We use a session cookie to remember your log-in for you if you are a registered user and we deem these as being strictly necessary to the working of the website. If these are disabled then various functionality on the site will be broken. More information on session cookies and what they are used for at:

Third Party Cookies These are cookies set on your machine by external websites whose services are used on this site. Cookies of this type include the sharing buttons across the site that allow visitors to share content onto social networks. Cookies are currently set by Twitter, Facebook, Google+ and Pinterest. In order to implement these buttons, and connect them to the relevant social networks and external sites, there are scripts from domains outside of our website. You should be aware that these sites are likely to be collecting information about what you are doing all around the internet, including on this website. You should check the respective policies of each of these sites to see how exactly they use your information and to find out how to opt out, or delete, such information.

How We Use Information. An explanation of the information we collect, and how we use it is detailed here. We repeat our general use of information we collect here: We use the information you provide about yourself when placing an order only to complete that order. We use the information you provide about someone else when placing an order to ship the product and to confirm delivery. We may share the information you provide about someone else with outside qualified parties including but without limit to list brokers and co-op databases. We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties. Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Our Commitment To Data Security To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

How You Can Access Or Correct Your Information You can access a variety of your personally identifiable information that we collect online and maintain it by contacting our customer service representatives by phone at (888) 398-3588. We use this procedure to better safeguard your information. You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

California Privacy Rights Section 1798.83 of the California Civil Code entitles residents of California to request a notice detailing the categories of Personal Data that we have shared with third parties for direct marketing purposes during the preceding calendar year, as well as the identity of those third parties. To request a copy of your Personal Data maintained by us, please contact us as at: for assistance and/or questions you may have.
Under the California Consumer Privacy Act of 2018 (“CCPA“), California residents have certain rights around Entertainment Earth’s collection, use, and sharing of their personal information. Starkey Headsets does not sell your personal information and will not do so in the future without providing you with notice and an opportunity to opt-out of such sale as required by law. Similarly, we do not offer financial incentives associated with our collection, use, or disclosure of your personal information.
Starkey Headsets collects various categories of personal information when you use the Service, including identifiers, commercial information, internet or other electronic network or device activity information, geolocation data, and professional information.
If you are a resident of California, you have the right to request to know what personal information has been collected about you, and to access that information. You also have the right to request deletion of your personal information, though exceptions under the CCPA may allow Starkey Headsets to retain and use certain personal information notwithstanding your deletion request. You can learn more about how to submit a data rights request through Starkey Headsets Client Services department and may also send your request by email to We will not discriminate against you for exercising your rights under the CCPA. An agent may submit a request on your behalf, but you must verify that your agent is authorized to do so.

Policy Updates This privacy policy was updated on October 25, 2017. Starkey Headsets reserves the right to change or modify this policy at any time. All changes and modifications to this policy will be posted on this page.

How To Contact Us Should you have other questions or concerns about these privacy policies, please call us at (888) 398-3588 or send us an email at